Privacy Policy

This privacy policy sets out how Limes & Vines uses and protects any information that you give us when you use this website or order for products and services. It tells you what information we collect about you and how we may use it.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. This may include:

  • Name
  • Contact information including email address and telephone number
  • Demographic information such as postcode.

We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order and manage your account. We may use your information collected from the website to personalise your repeat visits to our website. Limes & Vines will not share your information for marketing purposes with any others companies.


We would like to send you information about products and services of ours that we believe may be of interest to you. You may opt out at any point by either contacting us through the unsubscribe link at the bottom of each marketing email or contact us at You have a right at any time to stop us from contacting you for marketing purposes.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We will not charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Changes to our Privacy Policy

We keep our Privacy Policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:
by email
or write to us at Limes & Vines Ltd, 138 London Road, Ware, Hertfordshire, SG12 9NH